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Wide CompatibilityWorks for HeavenBird smart door lock and other electronic door locks that use TTLock or DDLock App. First of all, please make sure your smart door lock is compatible with our smart G2 gateway. Please download the TTLOCK APP and pair it with your smart door lock. If the lock is connected, it means this is a TTLOCK or DDLOCK and is compatible with our G2 gateway..Broad CoverageOur ttlock gateway ONLY works with 2.4GHz Wi-Fi frequency. When adding a gateway, your smartphone and the gateway must be connected to the same 2.4G Wi-Fi network. A Gateway can be paired with multiple electronic door locks, and there is no limit to the number of pairings. The standard distance between the smart lock gateway and the smart door lock is 32 ft. However, we strongly recommend that the distance between the locks and the gateway be 10 ft for a strong connection..NoticeBefore you place the order, please get in touch with us to confirm the model of your smart door lock if it is suitable for our TT Lock App gateway. With sustainability in mind and a reduced environmental impact, these products do not contain a 5V/1A power adapter, pls use a DC5V1A micro USB power adapter to power for it. If you are unsure or have any questions about our g2 wifi gateway, please get in touch with us..Smart Voice ControlThe HeavenBird g2 gateway for smart door lock is also compatible with Alexa and Google Home to realize voice control. Give you an intelligent smart home experience..Remotely ControlLock/unlock your door even if you are away from home. Set, change, delete codes from anywhere anytime as you wish. No longer to be limited by Bluetooth distance. You can also check door status, battery life and activity logs remotely in real-time. Get Instant alerts who enters or exits your home..To connect the Alexa: 1. Add the lock and g2 wifi gateway using the TTLOCK or DDLOCK APP. 2. Enable the remote unlock function of the lock in the APP (this function is closed by default). Without this option, the lock does not support Alexa. 3. Add the Skill in the Alexa app and authorize it using the account number and password from the TTLOCK or DDLOCK APP. Once authorized, you can discover devices under the account. 4. Find the lock in the Alexa app, turn on the voice unlock function, and set the voice password..If the connection times out, please power off the gateway and reconnect.
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